Privacy Policy

At Opul Properties, we are committed to protecting the privacy and personal data of our website visitors, clients, and partners. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with applicable laws, including the UAE Personal Data Protection Law (PDPL).

This Privacy Policy applies solely to information collected through our website and online platforms and does not cover data collected offline or through third-party channels.

If you have any questions regarding this Privacy Policy, please contact us directly.

Consent

By accessing or using our website, you agree to the collection and use of your personal information in accordance with this Privacy Policy and applicable UAE data protection regulations.

Information We Collect

We may collect personal information when you voluntarily provide it to us, including when you:

  • Submit an inquiry or contact form

  • Register an account

  • Request property details or consultations

The information collected may include your name, email address, phone number, company name, address, and any other details you choose to provide.

If you contact us directly, we may also retain the content of your communication and any attachments shared.

How We Use Your Information

Opul Properties uses collected information for the following purposes:

  • To operate, manage, and maintain our website

  • To respond to inquiries and provide real estate services

  • To personalize and improve user experience

  • To analyze website traffic and usage patterns

  • To communicate updates, offers, and marketing materials (where permitted)

  • To comply with legal and regulatory requirements

  • To protect against fraud, misuse, or unauthorized access

Legal Basis for Processing (UAE PDPL)

We process personal data based on one or more of the following legal grounds:

  • User consent

  • Performance of contractual obligations

  • Compliance with legal obligations

  • Legitimate business interests that do not override user rights

Log Files

Like many websites, Opul Properties uses log files that record visitor activity. These may include IP addresses, browser type, internet service provider (ISP), date and time stamps, referring pages, and click data.

This information is used strictly for website analytics, security monitoring, and performance optimization and is not linked to personally identifiable data.

Cookies Policy

Opul Properties uses cookies to enhance user experience by storing preferences and tracking website interactions. Cookies help us optimize website content based on user behavior and browser type.

Users can choose to disable cookies through their browser settings. Please note that disabling cookies may affect website functionality.

Third-Party Services

We may engage trusted third-party service providers, including marketing platforms, analytics providers, and advertising partners. These third parties may use cookies or similar technologies in accordance with their own privacy policies.

Opul Properties does not control or have access to cookies used by third-party services. We recommend reviewing their respective privacy policies for more information.

Data Sharing & Disclosure

We do not sell, rent, or trade personal data. Information may only be shared when:

  • Required to deliver our services

  • Legally required by UAE authorities or regulators

  • Necessary to protect our rights, property, or users

Your Data Protection Rights

Under UAE PDPL, users have the right to:

  • Access their personal data

  • Request correction or updates to inaccurate data

  • Request deletion of personal data (subject to legal obligations)

  • Withdraw consent where applicable

  • Object to certain types of data processing

Requests will be addressed within a reasonable timeframe in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Opul Properties does not knowingly collect personal data from children under the age of 13. If such information is identified, it will be removed promptly.

Policy Updates

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Any updates will be published on this page with a revised effective date.